What We Collect and Why We Use It
When you register, we collect your name, contact details and identity verification documents. This is needed to open and secure your account. When you deposit using JazzCash, Easypaisa or Raast, we record the transaction reference, amount and timestamp — not your wallet PIN or full account
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credentials. We use this data to process your payment, verify the transfer reached your account, and resolve any dispute you raise with our support team. We also collect device identifiers and session data when you log in from your mobile. This helps us detect unusual access
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patterns and flag anything that does not match your normal login behaviour. We do not sell your data to third parties. We share it only where required to process your payment, verify your identity under applicable rules, or respond to a lawful request. Your data is
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stored on secured servers and retained only for as long as your account remains active or as required by applicable rules in eligible regions. You can request a copy of your data or ask us to delete it by contacting support directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.